Privacy Policy

Correspondence address

Nuffield Health Guildford Hospital
Stirling Road
Guildford
GU2 7RF

Code of Practice

Dr Lee is a data controller and is registered with the Information Commissioner’s Office. This document outlines how she is compliant with the General Data Protection Regulation (GDPR).

What data do we store?

Your data is stored in a secure encrypted drive to which only Dr Lee and her secretary have access, within the private hospital site. Medical records are stored for 8-30 years as per the Records Management Code of Practice for Health and Social Care 2016.

What data is stored

  • Personal details such as name, age, address, phone number, email address and GP surgery
  • Health records provided to me by other facilities, other healthcare professionals or from you
  • All clinic letters and records produced by me, including consent forms
  • Email records of conversations with my secretary

What do we use the data for?

Dr Lee keeps accurate and up-to-date clinical documentation to provide ongoing clinical care to patients or to complete dependable medical reports.

Who do we share the data with?

Your data is viewed by Dr Lee’s secretary, and this may be shared with your GP or referring clinician unless you explicitly deny.

Your rights

You have the right to access your records and this needs to be in writing. You have the right to object to the use of data above. You are entitled to have your data corrected or updated.

How we will contact you

We may contact you by email, phone or letter in relation to your clinical care. Your clinic letters will be sent via secure email to yourself and your GP/referring clinician or else posted to your address.

DNA/Rescheduling your appointment

For rescheduled appointments within 24h there will be a 50% charge of the appointment fee, for no shows there will be a fee of 100% of the appointment charge. If you are booked with an Insurance company, you may be liable for the fee if your insurance does not. For any rescheduled appointments do please try to give a minimum notice of 48hours and contact us directly via phone or email.